We are open Monday - Friday from 9:00 AM to 5:00 PM PST. We typically respond to all support tickets within 24-48 hours depending on ticket volume.

Stashed

If your item is damaged or incorrect, please reach out to us with a photo of the damaged packaging and product at&#xA0;<a href="mailto:hello@stashed.co" style="text-decoration:none;">hello@stashed.co</a>, and we&#x2019;ll be happy to assist!&#xA0;

If your item is damaged or incorrect, please reach out to us with a photo of the damaged packaging and product at hello@stashed.co, and we’ll be happy to assist!

My product arrived damaged or incorrect. What do I do?

Shipping & Delivery

I'm new to hemp—where should I start?

Do you offer a sampler or variety pack?

Do you offer samples of your THCa flower?

Do you sell Stashed products in stores?

Do you offer subscriptions?

Do you offer bulk or wholesale?

Do you have a rewards program?

Do you offer bulk or wholesale? copy

General

How do I place an order?

What payment methods do you accept?

Can I cancel or change my order after placing it?

How do I update my payment information?

How do I view my order history?

How do I apply promo/discount codes?

Forgot to add a promo code (but already purchased)

Ordering & Payment

Where do you ship?

What carriers do you use?

Do you ship to APOs?

Do you ship to the U.S. territories?

How long does shipping take?

Do you offer free shipping?

How much does shipping cost?

Do you offer expedited shipping?

Does Stashed ship internationally?

Will my package be discreet?

How do I track my order?

What if my package is lost or stolen?

Order is marked delivered but is not here. What do I do?

What’s your return policy?

Returns & Exchanges

Are your products lab tested?

Where can I find the COAs (Certificates of Analysis)?

Are your hemp products legal?

Will THCA show up on a drug test?

Product Safety & Compliance

What’s the difference between your strains

Will I get high from your flower or pre-rolls?

What are the effects of your flower?

How should I store my flower or prerolls?

What's the difference between hemp and marijuana?

What are terpenes?

How is your THCA flower grown?

What are smalls?

Product Info

How can I contact you?

What are your support hours?

I’m having trouble logging into my account, what should I do?

How do I reset my password?

Support

My product arrived damaged or incorrect. What do I do?Updated 3 days ago